How Chatbots Neatly Slot Into Your HR Recruitment Programs

How Chatbots Neatly Slot Into Your HR Recruitment Programs

Naveen Joshi 15/11/2021
How Chatbots Neatly Slot Into Your HR Recruitment Programs

The involvement of AI in recruiting job-seeking candidates can save a lot of time and money for your organization.

AI-powered chatbots can help your HR function tremendously by automating certain tasks during the hiring process.

Conducting a large recruitment drive can be challenging during the best of times. In the middle of a pandemic, the difficulty levels are truly dialed up for human resource executives everywhere. While remote recruitment is seemingly the way ahead for HR executives in the digital future, it may be the only option available in today’s socially distant times. The use of AI for recruiting-related processes can be a lifesaver for employers. AI-powered chatbots can automate several steps involved in recruiting applicants for your organization. Chatbots augment the recruitment process irrespective of whether interviews are conducted one-on-one or remotely. Chatbots allow your HR representatives to create recruitment programs without having to worry about certain automatable tasks such as resume screening. Here are some actions that chatbots can handle to further simplify the process.

Carrying Out Administrative Tasks

As stated earlier, chatbots liberate recruiters from specific tasks such as conducting interviews, collecting applicant information and closely scanning their educational documents for authenticity. Additionally, chatbots also create and schedule slots for meetings. This feature is particularly useful for organizing remote interviews when the recruiter and applicant are located in different time zones. By handling such administrative tasks, chatbots allow interviewers to preserve their energy for complex tasks, such as conducting group discussion rounds and technical interviews. Registering Applicant Emotions in Interviews


HR executives may not be able to closely observe every applicant's facial expressions and body movements due to the sheer number of candidates in a recruitment drive. During an interview, the close evaluation of these factors is essential because non-verbal cues often allow recruiters to evaluate certain character traits of applicants. Modern chatbots can be configured to register emotions before processing complex interview queries for candidates. Tools such as facial recognition and NLP systems can also come in handy for the close monitoring of a candidate during a remote interview. At the end of such interviews, chatbots can score candidates on the basis of their answers to the questions and their emotional reactions to them. A recruitment chatbot also considers factors such as connotation, modifiers, and word placement while scoring each applicant. Emotions such as anger, fear, sadness, optimism, pessimism, and disgust can be used for the AI-powered analysis of a candidate. As a result, a chatbot can gather more information about an interviewee during an unmanned interview than an actual interviewer.

Quite simply, using AI for recruiting job applicants makes the entire recruitment program much simpler for all the involved stakeholders. In addition to AI’s applications for CRM and other fields, candidate recruitment is yet another area where chatbots show their incredible versatility.

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Naveen Joshi

Tech Expert

Naveen is the Founder and CEO of Allerin, a software solutions provider that delivers innovative and agile solutions that enable to automate, inspire and impress. He is a seasoned professional with more than 20 years of experience, with extensive experience in customizing open source products for cost optimizations of large scale IT deployment. He is currently working on Internet of Things solutions with Big Data Analytics. Naveen completed his programming qualifications in various Indian institutes.

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