I monitored from afar for a few weeks. Watching how employees worked; communicated; engaged with clients; how they used their time. I had just inherited team members who were over qualified for the positions they held. But for some reason, their work output wasn’t moving the needle. The business was made up of individuals whose talents were stifled by the lack of a leader to guide them in their professional development.
One person stood out. She was smart, hard working, talented, had a tremendous sense of humor and was a great team player. I knew I had something special on my hands, except something was missing. That “something” I picked up from speaker Peter Docker:
"If we want to be seen differently in the world it starts with how we view ourselves."
She was missing the belief in herself, better known as confidence. I knew that in order for her to truly reach her potential professionally, and become more strategic to our organization, this had to change. As I searched for what I could do to help make this a reality, I came across a quote by Harvey Firestone, (American Businessman and founder of Firestone tires):
“The growth and development of people is the highest calling of leadership.”
With Harvey’s wisdom fresh in my mind, I went to work on developing her confidence. I came up with a plan and put these 5 confidence-building strategies into place:
I am happy to report that this same individual can now see the potential I saw in her from the start. She is thriving and has become an integral part of our businesses success. Remember, increasing confidence in people goes well beyond short term business gains it improves the lives of people. Try putting these 5 confidence-building strategies into place to improve the performance of a member of your team.
John is the CEO of LearnLoft, author of, F.M.L. Standing Out & Being a Leader and host of the 'Follow My Lead' Podcast. He writes or has been featured on Inc.com, LinkedIn Pulse, TrainingIndustry.com, eLearningIndustry.com, CNBC Money, and more. John completed his education at the University of Maryland College.