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5 years

Humans and AI Must Work Together to Defeat Bad Customer Service

Without giving anything away, Game of Thrones is about a bunch of humans fighting each other for power while a much bigger threat (the White Walkers) looms on the horizon. While not quite as dramatic, there are similar battles going on between humans and technology right now, often losing sight of the fact that we have common enemies to fight.

5 years

Smart Construction: How AI and Machine Learning Will Change the Construction Industry

These days, seemingly everyone is applying Artificial Intelligence (AI) and machine learning. I have written about disruptions in the manufacturing industry, such as Industry 4.0, while illustrating the Hard Trends that indicate where improvements will be made in the future.

5 years

3 Strong Reasons Empathy Makes You a Superior Leader

When coming up with a list of key leadership skills, it's not uncommon to see phrases like "good communicator" or "strong decision-making abilities" come up. While such attributes are certainly important, another vital trait is often overlooked: empathy.

5 years

How to Increase Organic Traffic to your Website

Every business has an online presence in this digital era and being a marketer you should know the importance of SEO for your online business. SEO is the most important tool that drives organic traffic to your website. Organic traffic is the unpaid traffic that comes to your website when someone clicks on a link.

5 years

Why the Best Leaders are Teachers and How to Become One

Everybody loves to know who the best is in their field. It could be the best sports coach, the best company to work for, or in this case, the best teacher in the world. Recently the Varkey Foundation awarded the 2019 Global Teacher Prize to Peter Tabichi. 

5 years

Is It Possible to Get Quality Treatment for Drug or Alcohol Addiction Without Health Insurance?

When struggling with alcohol or drug addiction, a person faces many challenges.

5 years

Augmented Reality Defined with Opportunities

Several years ago, I started using an augmented reality (AR) app for my smartphone whenever I ventured into the mountains. It was quite useful; I could point my device at any mountain to see information overlaid on the image. When I moved my device around, the information changed to correspond with what I saw.

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