Daniel Burrus Innovation Expert

Daniel Burrus is considered one of the world’s leading futurists on global trends and innovation. The New York Times has referred to him as one of the top three business gurus in the highest demand as a speaker. He is a strategic advisor to executives from Fortune 500 companies, helping them to accelerate innovation and results by develop game-changing strategies based on his proven methodologies for capitalizing on technology innovations and their future impact. His client list includes companies such as Microsoft, GE, American Express, Google, Deloitte, Procter & Gamble, Honda, and IBM. He is the author of seven books, including The New York Times and Wall Street Journal best-seller Flash Foresight, and his latest book The Anticipatory Organization. He is a featured writer with millions of monthly readers on the topics of innovation, change and the future and has appeared in Harvard Business Review, Wired, CNBC, and Huffington Post to name a few. He has been the featured subject of several PBS television specials and has appeared on programs such as CNN, Fox Business, and Bloomberg, and is quoted in a variety of publications, including The Wall Street Journal, Financial Times, Fortune, and Forbes. He has founded six businesses, four of which were national leaders in the United States in the first year. He is the CEO of Burrus Research, a research and consulting firm that monitors global advancements in technology driven trends to help clients profit from technological, social and business forces that are converging to create enormous, untapped opportunities. In 1983 he became the first and only futurist to accurately identify the twenty technologies that would become the driving force of business and economic change for decades to come. He also linked exponential computing advances to economic value creation. His specialties are technology-driven trends, strategic innovation, strategic advising and planning, business keynote presentations.

 
Adapting Software With Your Workforce is Vital: Reconcile High-Tech with High-Touch in Awesome Customer Service: Part 2

Adapting Software With Your Workforce is Vital: Reconcile High-Tech with High-Touch in Awesome Customer Service

In part one, we asked an important question regarding the future of customer service technology: Can machines replace human customer service representatives and processes permanently if they find a way to make them empathetic?

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In a Battle of Online Help vs Face-to-Face Service, the Customer Must Always Win

In a Battle of Online Help vs Face-to-Face Service, the Customer Must Always Win

There is more opportunity now to transform the customer experiences and customer service of your business organization than at any other time in history.

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What Jake and Flo Aren’t Telling Us: Disruptions Constantly Change the Insurance Industry

What Jake and Flo Aren’t Telling Us: Disruptions Constantly Change the Insurance Industry

Auto and home insurance bundles, umbrella policies, constant arguments about paying for healthcare (especially during a pandemic), and thousands of streaming and social commercial advertisements pushing different providers as being the best option for the average Joe and Jane. 

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Five Tech Trends Impacting the Healthcare Industry

Five Tech Trends Impacting the Healthcare Industry

Global, national, and local healthcare systems have gone through more change in the past few years than almost any other industry.

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Being Anticipatory Ensures Your Place in a Digital World

Being Anticipatory Ensures Your Place in a Digital World

Technology and the disruptions it causes are a Hard Trend future certainty, in that it will continue to upend industry after industry without prejudice.

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