Carol Kinsey Goman Leadership Guru

Carol is an international keynote speaker at conferences, business organizations, government agencies, and universities. She addresses a variety of leadership issues, but specializes in helping leaders build their impact and influence skills for fostering collaboration, building trust, and projecting that illusive quality called "leadership presence." She is the author of "The Silent Language of Leaders: How Body Language Helps - or Hurts - How You Lead" and the creator of LinkedIn Learning's video course, "Body Language for Leaders." Carol completed her doctorate in the United States. She can be reached at http://CarolKinseyGoman.com

 

The Secret of Change

When I was a therapist in private practice, specializing in short-term therapy for behavioral change, I wasn’t always successful in my attempts to help people whose doctors wanted them to stop smoking, whose spouses wanted them to lose weight, or whose managers wanted them to increase productivity.

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Body Language Tricks You Need to Know in Job Interviews

Job interviews can often feel like you are under a microscope. Job candidates are aware that they are being assessed for competence, confidence, and candor. But what about the interviewer? An interviewer’s body language can speak louder than words. Here's how to tell what the interviewer really thinks:

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Are There Gender Differences In Workplace Communication?

What have you noticed in your workplace? Are there differences in the communication style of men and women? And, if there are, which style is better?

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Customer Centricity Takes Collaboration

A customer-centric culture is not just about offering good service. It’s a way of doing business that provides a positive customer experience before, during and after the sale in order to drive repeat business, customer loyalty and profits.

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How To Make Organizational Values Come Alive

A sales manager read an article about his company’s refusal to deal with any country where “under the table” money was part of the negotiation process. He circled the article and wrote the words Right On! in the column, and mailed it to his CEO. The attached note said: “I’m proud to work in a company whose values reflect my own.”

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