More in Companies

1 month

Dear Amazon - Stop Hiding Your Customer Service

In the 90s, Amazon did something in the customer service space that persists today. Like many companies, Amazon added a 1-800 number that enables consumers to speak to a customer service representative, but it’s impossible to find on the website. Companies deliberately make this number difficult to find because paying agents to handle calls is expensive, and companies seek to avoid it at all costs. What Amazon and others do is attempt to provide some sort of self-service filtering that prevents everyone from calling it when they don’t need to.

2 months

3 Character Traits You Must Have to Make an Impact on Your Organization

Abraham Lincoln is widely considered to be one of the greatest presidents of the United States. Consider his accomplishments, including keeping the Union together during the Civil War and signing the Emancipation Proclamation to put an end to slavery. By all accounts he was an exceptional leader, husband, father, Christian and mentor during his life. But what’s often left out of the story of President Lincoln is the path of obstacles and the pain he encountered in his life prior to being elected president.  

2 months

A Praise for the B Players!

We can always argue the management layers needed in any kind of organization, but the trend seems to be that it should be flatter and flatter. The latest company to go down this road in a public way is Tesla which is undergoing a major organizational restructuring in these months. 

2 months

How to Progress Faster in Your Career and Become a Leader

I knew immediately something was wrong. Her shoulders slumped a little, she was walking slower than normal and as I looked into her eyes you could start to see tears beginning to form. I quickly pulled her aside and asked, “Can you tell me what’s going on?” Before she could even get out a word, the tears began to stream and her head dropped. As I gave her a hug, I sensed relief as she let it all go. 

2 months

6 Reasons why your Brand is not Working for you

As a small business owner, you have a lot on your plate. From managing product quality to providing the best service, it can all become overwhelming quite quickly. So it does get very stressful when you put in all this effort, but the results don’t come through. You spent so much time building your business that you forgot about your brand.

2 months

Want to be a Great Leader, Remember This For Sure

Barry Bonds played 22 seasons in Major League Baseball, was a 14 time all-star, holds the all-time home run mark for a career (762), holds the record for most home runs in a season (73), and yet he isn’t in the Baseball Hall of Fame. 

2 months

The Roadmap to Becoming an Angel Investor

What does it take to become an angel investor? There are a lot of steps and methods listed all over the internet and how one goes about becoming one along with tips on staying successful. All this information is useful but no one can give you a step-by-step guide on how to be successful as an investor.