Dominic Monkhouse Leadership Guru

Dominic has spent 14 years working in sales, marketing and business management within the IT sector. He has held executive positions at Peer 1 Hosting, IT Lab and Rackspace. At Peer 1 he built the UK business to £30m run rate in 5 years. He won many awards for creating a great place to work. At Rackspace Dominic built the UK company from four to 150 staff, and increased annual revenues from £595,000 to £25 million in just four years. Under his management, Rackspace was recognised as one of the most outstanding workplaces in Europe, and won several service awards for its Fanatical Support TM. Dominic has a BSc in Agricultural and Food Marketing from Newcastle and a MBA from Sheffield Business School. Dominic is also a regular public speaker on creating great places to work and achieving continuous client satisfaction and an assessor on the Sunday Times Customer Experience Awards.


How to Ensure Good Communication As Your Business Grows

Change. Do your staff struggle with it? Humans are creatures of habit and we prefer to stick with what we know. This can cause problems when you’re scaling your business. The rapid intensity of change often causes resistance, and negativity can creep in like a disease at the heart of your business. The solution? Communicate. Communicate. And communicate some more!


Introducing the Rockefeller Habits

There’s a reason why I rate the Rockefeller Habits. I’ve seen first-hand the difference they make to businesses. It’s no exaggeration to say they changed my life.


7 Ways to Build Psychological Safety in your Business

Can I ask you one thing? Do all your staff feel able to speak their minds without any fear of judgement or ridicule? If the answer’s ‘yes’, then congrats. You’ve achieved the holy grail of business – a workplace with psychological safety at its heart. From my experience as a business coach though, the answer’s much more likely to be ‘no’.


Why the Gallup Q12 is the Best Tool for Growth

I love the Gallup Q12. It’s a fantastic metric. 12 questions in a pyramid that measure the most important elements of employee engagement. Wherever I’ve been MD, I’ve used it. It helped me scale two UK companies from zero revenue to beyond £25 million in just five years.


Why Your Business Needs to Put Coaching First

Learning, developing, growing – there’s a reason these three words go together. You can’t have one without the other. They depend on each other. I’ve worked in businesses that place a high value on coaching and ones that don’t. And the ones that don’t are the businesses that stagnate.