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5 days

When the Power Goes Out

An interesting pattern emerges when you throw a potentially controversial idea out, as I did recently with the article below. I had written that I think that we need to strengthen our "local" networks - energy and information both - by utilizing more of a mesh approach, precisely because the existing (largely centralized) networks are too vulnerable to storms, earthquakes and cascading power failures.

6 days

Could Customer Experience Be as Simple as a Light Post?

What is it that creates a great customer experience? Is it a good interaction with customer service or with a mobile website or app? Is it personalization in messaging, or something else entirely? In a recent survey by Gartner, it said that by 2017, 89 percent of marketers expect customer experience to be their primary differentiator.

7 days

5 Most Interesting Mobile App Design Trends 2018

If you are a business that is connected to a mobile app, you should read this article. If you are also planning to start one, you need to understand how business apps are built. 

8 days

Things to Consider While Selecting an Outsourcing Destination

With a surge in the global economy, there has been tremendous growth in outsourcing business process. For businesses planning to outsource services, big or small, the questions that play a critical role are:

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