John is the CEO of LearnLoft, author of, F.M.L. Standing Out & Being a Leader and host of the 'Follow My Lead' Podcast. He writes or has been featured on Inc.com, LinkedIn Pulse, TrainingIndustry.com, eLearningIndustry.com, CNBC Money, and more. John completed his education at the University of Maryland College.
My phone rang 2 minutes after publishing an article. I was terrified to pick it up, because I just wasn't sure I should have written it in the first place. As I picked up the phone, my feelings were quickly relieved when the voice on the other end of the phone said, "John, you don't know me but thank you for writing what needed to be written, it took a lot of courage." What followed was a 45 minute conversation that I will never forget and an ongoing friendship that has changed my life forever.
I have always been enamored with companies that blatantly outperform the competition. I marvel in everything from their CEO's decision making, habits of their leadership team, marketing, strategy, all the way down to their execution. What's even more fascinating is for companies to separate themselves in industries that have an equal playing field like food and beverage.
The data is in. Companies that have elite cultures outperform those who don't. Take Chick-fil-A for example. The company is on pace to become the nation's third-largest fast food restaurant by 2020. The company generates more revenue per restaurant than any other fast-food chain in the US, and it's only open six days a week.
In many ways, the current beliefs and thinking around leadership are amazing compared to the leadership beliefs of prior generations. No longer does it feel like leaders have to rule with an iron fist, not care about their people, or be afraid to show vulnerability in front of those people.
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