Kevin W. Grossman is the Talent Board president of global programs responsible for all aspects of the Candidate Experience Awards worldwide, the first nonprofit research organisation focused on the elevation and promotion of a quality candidate experience. He also produces and hosts multiple “world of work” podcasts including The CandEs Shop Talk and WorkingTech. A certified Talent Acquisition Strategist (TAS) and Human Capital Strategist (HCS) by HCI, Kevin has over 19 years of domain expertise in the human resource and talent acquisition industry.
“So, when you’re hiring, you’re hiring from a really big pool of angry people on lower wages. Good luck.”—Henry Oliver, Head of Planning, AIA Worldwide (TMP Worldwide), when presenting a the recent 2017 Talent Board EMEA CandE Awards Gala.
Approach talent acquisition as you do every important relationship—with compassion, transparency and open communication—and treat candidates the way you’d want your mother treated if she were interviewing.”
Today, the candidate experience begins during talent attraction and sourcing, before question #1 on any application is ever filled out. Attracting candidates is one area of talent acquisition that has been overlooked in the past; yet, it is arguably the most important since it prepares organizations for current talent needs as well as future talent needs. It also gives candidates that first impression of an employer.
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