Top 8 Reasons Why Personalized Emails Work Better

Top 8 Reasons Why Personalized Emails Work Better

Anas Bouargane 19/08/2020 4
Top 8 Reasons Why Personalized Emails Work Better

Email marketing is an effective strategy for promoting customer engagement, which can lead to an increase in sales.

Top 8 Reasons Why Personalized Emails Work Better

However, personalized emails offer better opportunities for businesses since they lead to the creation of trust and loyalty among customers. Personalized emails target specific subscribers, and they use individual names in the subject. To create a long-term relationship with the customers, which is good for any business, it is important to consider the marketing strategy of personalized emails. 

Here are the top 8 reasons why personalized emails work better.

1. Increase Customer Engagement

Customer engagement is essential since it boosts sales, which in turn improves the overall performance of your business. Personalized emails can make your business stand out among the rest, which gives you a competitive advantage. Essentially, many customers are attracted to a particular business as a result of the quality customer service they get instead of the products they buy. Therefore, you need to know that personalization significantly helps increase customer engagement. 

2. Customer Tracking

To check the effectiveness of personalized emails, you can get an app that provides you with customizable reports. With this product, you can check who opened your emails and also check the clicks on the links that you send to different people. Additionally, you can also use the platform to create an email template that you can use to connect with different customers repeatedly. You only need to access your email templates from your inbox, and the process is effortless.  

3. Offer Relevant Information

Relevance is the primary cornerstone of personalized email since it significantly differs from generic promotional emails that are randomly sent to inboxes of different individuals. With relevant content, the subscriber is likely to use it to make informed decisions when they intend to buy certain products. Emails that do not impact the reader are immediately trashed, and this is the reason why you need to tailor relevant information targeted at different subscribers.  

4. Increase Open and Click Rate

Personalized emails help increase the chance of open and click, which also helps to increase your ROI and revenue. Emails that consist of personalized subject lines have higher chances of being opened compared to those without. Personalized emails stand high chances of being opened because they are directly addressed to the subscribers.

5. Timely

Another reason why personalized emails work better is that they are timely. As a marketer, you can track to check data about your subscribers to gain insight into the type of information they may want at some stage. With the right information, you can design personalized emails that you can send timely to your subscribers. Information that reaches the customers at a good time is likely to compel them to take action. 

6. Personalized Product Recommendation

When you understand the needs of your customers, it becomes easy for you to recommend certain products that you think can satisfy their needs. This can go a long way to show your customers how much you value them. You can send information to your customers that are related to other complementary products they can try as well. This helps the target clients to try the product that you recommend once they develop trust in you.  

7. Promote Customer Re-Engagement

When you realize that some customers have been inactive for some time, you can use personalized emails to re-engage with them. They are likely to respond positively if they can see that you care for them. You can send special promotions to inactive clients, and these can appeal to their emotional interests. Many people are highly motivated by special promotions and other offers that come with discounts. As such, a personalized email is likely to play the trick, given that it is directly addressed to the recipient. 

8. Promote Customer Segmentation

You can use personalized emails to interact with the customers to identify their preferred tastes and preferences. This helps in the creation of customer segments that are determined by interests and other demographic factors. You can then use these segments to tailor relevant messages that you can send using personalized emails to different clients. This will show that you care about your customers, and this can go a long way in fostering a long-term relationship with them.

Top 8 Reasons Why Personalized Emails Work Better


There are different reasons why personalized emails work better compared to other digital marketing strategies. You can send personalized emails to customers about promotions, new offerings, or just informing them about upcoming events. These personalized emails help promote customer engagement, which is good for the growth of a business. They also help show the subscribers that they are treated as valuable assets to the organization, which leads to the development of loyalty and trust. Loyal customers significantly contribute to the overall performance of the business.

Share this article

Leave your comments

Post comment as a guest

terms and condition.
  • Andrew Jackson

    Great article

  • David Wyse

    Thanks a lot !

  • Nick Schroedel

    Well done, helped massively to set up my next emails

  • Adam Knight

    Super useful!

Share this article

Anas Bouargane

Business Expert

Anas is the founder of CEF Académie, a platform that provides guidance and support for those willing to study in France. He previously interned at Unissey. Anas holds a bachelor degree in economics, finance and management from the University of Toulon.

Cookies user prefences
We use cookies to ensure you to get the best experience on our website. If you decline the use of cookies, this website may not function as expected.
Accept all
Decline all
Read more
Tools used to analyze the data to measure the effectiveness of a website and to understand how it works.
Google Analytics