A post-pandemic question I hear frequently from all industries during the pandemic is, How do we communicate to our employees and customers going forward, and what do we tell them?
Customers are more vocal about their opinion regarding products and services.
The outcome of the 2020 US election is critical to business owners.
Social media and online reputation management go hand-in-hand.
Natural Language Processing (NLP) is what allows chatbots to understand our messages and respond to them accordingly.
Sometimes the sheer volume of business books can be overwhelming.