If you think that artificial intelligence (AI) is here to take over your job, then you are highly mistaken. AI is here to make our life better by accomplishing tedious tasks and optimizing our performance in the workplace. Today's state of artificial intelligence helps us to interact more with customers, navigate to a specific destination, and choose movies on Netflix. Impressive, isn’t it?
AI is an impressive technology that has no end when it comes to innovation and breakthroughs. However, the rate at which the technology is developing and automating services has created a sense of fear amongst workers, which is understable since they don't want to lose their job. Workers fear that AI is here to replace them. But in reality, AI in the workplace can help employees perform better. A recent report from Accenture has left us speechless. The report claimed that by recreating a new environment where employees and AI work in collaboration, we could double the annual economic growth rate by 2035. It further revealed that the use of AI in the workplace would boost employees' productivity by 40%.
To stay ahead of the curve, companies expect their employees to work hard. However, overburdening employees with expectations can eventually lead to an increase in the rate of attrition. Hence, there is a need to resolve this issue at the earliest. So, why not implement AI in the workplace?
Right from scheduling business appointments to booking tickets for offshore meetings, AI can perform all such meticulous jobs, taking some burden off an employee’s plate. But these are just applications that indirectly help employees in a workplace. We also have AI helping and impacting employees more directly.
With its ability to provide personalized training, AI can help employees grow their skill sets. Besides, with AI, managers can better evaluate their employee performance. AI eliminates the scope for any bias in employment performance evaluation. As employee attrition is a growing concern across industries, leaders are identifying areas where they can leverage AI so that they can select employees who can fit into their work culture in the long run. Furthermore, AI can help industries analyze which employee can best fit in a specific team and work together to boost an organization’s overall productivity.
AI has already entered the workplace where it is used to hire people without gender bias. Here AI is being used to analyze candidate application forms from various sources to reach out to a niche candidate base without any hurdles. AI is also assisting in leveraging social media channels to study employee behavior outside of work, identify the interests of employees, and create a stronger brand presence online.
To conclude, AI has the potential to boost our productivity and engage more in the workplace by exterminating low-value tasks and allowing employees to focus their skills for more challenging job opportunities.
Naveen is the Founder and CEO of Allerin, a software solutions provider that delivers innovative and agile solutions that enable to automate, inspire and impress. He is a seasoned professional with more than 20 years of experience, with extensive experience in customizing open source products for cost optimizations of large scale IT deployment. He is currently working on Internet of Things solutions with Big Data Analytics. Naveen completed his programming qualifications in various Indian institutes.