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Design thinking has been successfully deployed for years in numerous disciplines with excellent results.
However, there are still some industries that have clearly lagged behind despite the potential benefits such as healthcare and human resources. Until now, design thinking was always viewed as an intriguing or perhaps esoteric innovation project and only very few highly motivated organizations were ready to take the leap into reinventing their business. With the current health and economic crisis we are facing as a society, many individuals and organizations are forced due to the pandemic crisis or they feel a higher intrinsic motivation to redefine and reinvent their life or career.
Three industries that have been severely disrupted are healthcare, human resources and the travel industry. Existing legacy systems as we know them will not resume to pre-pandemic levels and their leaders will need to rethink how to reinvent themselves in the post-pandemic era.
So how can this be accomplished when teams are disrupted, cash flow is halted and there is no time for lengthy strategic planning while the whole world is in crisis-mode?
Using design thinking concepts in attempting this self-innovation journey for executives and/or their organizations is extremely helpful, as it is uniquely suited for rapid pivoting and the foundational elements required to complete the process are not only highly intuitive, but can also easily be customised.
Additionally the innovative iterative design thinking process of empathising, defining, ideating, prototyping and testing is not only highly conducive for a virtual delivery model, but it can actually foster more engagement during this difficult time for our society.
Individual leaders and organizations that use this crisis wisely to reboot, redesign and reinvent themselves and their businesses will likely be at a competitive advantage in the Post-Covid19 Era.
Ingrid Vasiliu-Feltes, MD MBA Is a healthcare executive, futurist and globalist who is highly dedicated to digital and ethics advocacy. She is a Forbes Business Council member, digital strategist, passionate educator and entrepreneurship ecosystem builder, known as an expert speaker, board advisor and consultant. Throughout her career she has received several awards for excellence in research, teaching or leadership. She is the recipient of numerous awards most notably: WBAF World Excellence AwardSocial Entrepreneurship 2021, Top 20 Global Leaders in Digital Twins Technologies, Top 50 Global Leaders in Health Tech,Top 50 Global Ecosystem Leaders, Top 100 Visionary In Education Award 2021, Top 100 Global Women in Leadership Award 2021, Top 100 World Women Vision Award, 2021-Innovation & Tech, Top 100 Women in Social Enterprise 2021 (nominee),Top 50 Global Thinkers (Nominee),Nations of Women Change Makers Award(finalist),Top 100 Healthcare Leader 2020 Award, Top 100 Finance Leader 2020 Award, and Top 100 Women in Crypto 2020. Additionally, she serves as an Expert Advisor to the EU Blockchain Observatory Forum, and was appointed to the Board of UN Legal and Economic Empowerment Network. Dr. Vasiliu-Feltes is CEO of Softhread Inc., the Founder and CEO of The Science, Entrepreneurship and Investments Institute, and currently serving as a Country Director for WBAF USA, Senator of WBAF, Faculty Member of the WBAF Business School-Division of Entrepreneurship, and teaching the Executive MBA Business Technology Course at the UM Business School. She is also acting as the Chief Innovation Officer for the Government Blockchain Association. Most recently she served as President of Detect Genomix, Chief Quality and Safety Officer Chief and Innovation Officer for Mednax, Chief Quality and Safety Officer and Chief of Compliance for the University of Miami UHealth System During her academic tenure she taught several courses within the Medical School, as well as the combined MD/PhD and MD/MPH programs. Throughout her career, Dr. Vasiliu-Feltes held several leadership positions and is a member of numerous prestigious professional organizations. She holds several certifications, such as Bioethics from Harvard, Artificial Intelligence and Business Strategy from MIT Sloan, Blockchain Technology and Business Innovation from MIT Sloan, Finance from Harvard Business School, Negotiation from Harvard Law School, Innovation and Entrepreneurship from Stanford Graduate School of Business, Certified Professional in Healthcare Risk Management, Fellow of the American College of Healthcare Executives, Patient Safety Officer by the International Board Federation of Safety Managers, Master Black Belt in Lean and Six Sigma Management, Professional in Healthcare Quality by the National Association of Healthcare Quality, Manager for Quality and Organizational Excellence, by the American Society for Quality, and Certified Risk Management Professional by the American Society for Healthcare Risk Management. Additionally, Dr. Vasiliu-Feltes is an Honorary Advisory Board Member of several companies, as well as an Editorial Board Member for several international publications, an author and TV/Media partner.
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