Augmented reality (AR), virtual reality (VR), and chatbots are cutting-edge technologies portraying scientific advancements in the way we perceive our surroundings. When combined with each other, they have the potential to revolutionize traditional business and market settings.
Augmented Reality (AR) is a technology that merges elements of the virtual world with our real life surroundings, enhancing how we feel, hear, and see things around us. Virtual Reality (VR) is a three-dimensional software-generated environment aided by sensory impressions and experiences for a user to enjoy using a specialized VR equipment. Chatbots, on the other hand, are computer programs developed to interact with humans through textual or auditory methods. AR and VR as technologies, and chatbots as an application, are widely used today to narrow down the gap between the virtual and the real world. Keeping this in mind, a lot of companies have been employing AR, VR, and chatbots technologies, albeit in silos, to offer their customers a better trade experience, both online and offline.
Source: Eastern Peak
In the recent years, companies have realized that AR, VR, and chatbots have immense synergistic potential when combined with each other. Looking upon these technologies as complementary platforms rather than individual applications, research and experiments have been performed to see how well they overlap with each other.
Source: Chatbots Life
The idea to combine the three domains seems effortless on paper. However, intrinsic differences in the opeartional mechanisms of AR,VR, and chatbots make seamless collaboration a bit challenging.
AR requires awareness of location. Chatbots rely on understanding semantics and speech-to-text conversions. VR systems need detailed inputs on various different sensory perceptions to deliver a full-fledged experience in return.
A significant amount of data would be required for a high-quality result, if the three were to be combined. Generation, collection, and storage of such massive data can be a problem. For instance, the information collected might include some confidential customer details.
Naveen is the Founder and CEO of Allerin, a software solutions provider that delivers innovative and agile solutions that enable to automate, inspire and impress. He is a seasoned professional with more than 20 years of experience, with extensive experience in customizing open source products for cost optimizations of large scale IT deployment. He is currently working on Internet of Things solutions with Big Data Analytics. Naveen completed his programming qualifications in various Indian institutes.