How Web 3.0 Will Be Different From Web 2.0 for Businesses

How Web 3.0 Will Be Different From Web 2.0 for Businesses

Naveen Joshi 16/01/2023
How Web 3.0 Will Be Different From Web 2.0 for Businesses

With the introduction of Web 3.0, several businesses have started planning its incorporation into various operations. 

Since its creation, the internet has been through various eras of development. Web 1.0, which comprised static web pages, was the first phase. Web 1.0 allowed Internet users to obtain information practically anywhere in the world. However, there were no functionalities for interacting with the content. As a result, Web 2.0 began to gain popularity, and the recognition of Web 2.0's shortcomings prompted the creation of Web 3.0. With the internet being all around us since its inception, be it Web 1.0 or Web 2.0, businesses have naturally planned their marketing strategies around it for inclusivity. With the new era of the Internet coming up, let us closely look at Web 3.0 advantages for business.


With significant infrastructural changes from Web 2.0, Web 3.0 looks to be a promising advancement. The third generation of the internet that uses a sophisticated information system is Web 3.0. Understanding the differences between Web 2.0 and Web 3.0 should emphasize Web 3.0's distinctiveness. With a focus on cutting-edge technologies, Web 3.0 offers one challenging response to Web 2.0's drawbacks.

Advanced analytics are combined with artificial intelligence in Web 3.0 to power machine-to-machine communication. Web 3.0 also uses a decentralized network for data transmission under the ownership of users. As a result, people are given a chance to assert their right over their data and choose how it should be shared. The reason why Web 3.0 has the upper hand over Web 2.0 is due to its increased emphasis on user privacy and security. Web 3.0 uses distributed ledger technology and encryption to address the issues with trust that were evident in Web 2.0.



Customer Relationship Management

How small businesses connect with clients and respond to their inquiries will be fundamentally changed by Web 3.0. Customer relationship management (CRM) has long been a top priority for companies. Delivering personalized services and offers that will boost sales and customer loyalty requires a thorough understanding of the needs and preferences of the consumer. However, getting a comprehensive deal of the customer has been challenging using conventional CRM procedures, frequently constrained by the data.

With Web 3.0, businesses can better understand their clients, thanks to social media, browsing history, and other data sources. This will enable them to provide personalized services, which have a considerably higher chance of connecting with clients. Increased sales and better customer connections will follow. Additionally, customers will be able to trust business data more. Data in Web 3.0 will be stored over decentralized networks, unlike Web 2.0, making exploitation and tampering more challenging. Customers would have access to precise information about their transactions. They can view supply chains in real time. They will receive accurate information on the status of their order, which will boost the company's legitimacy. Thus, Web 3.0 has the potential to alter CRM for business and how companies connect with their customers.

Lack of Third-Party Intermediaries

The way businesses work has already changed as a result of internet use. With Web 3.0, even more drastic changes are in store. New business models based on data sharing and cooperation will likely emerge due to the increasing ability to share and cooperate on data. Small firms will be able to reduce operational expenses and increase their competitiveness. Web 3.0, in contrast to Web 2.0, will be powered by decentralized blockchain technology. Instead of a central server, information might be processed across several devices. Businesses will be able to handle their data more effectively and use it to enhance their goods and services. Data-driven companies will be able to develop new recommendations and provide services that were previously impractical. Additionally, more significant data usage would enable companies to understand their clients' wants better, and design goods and services accordingly.

New Marketing Outlook

When it comes to giving small businesses creative and affordable marketing alternatives, Web 3.0 will completely transform the game. Local companies may now directly advertise to clients on their cell phones. For small business owners, it will open up a new world of possibilities for advanced segmentation and marketing research. Businesses can target clients more effectively by developing relevant messages with access to more complex and nuanced data on their online browsing preferences. Apps that track real-time data already use some of the Web 3.0 capabilities. Small businesses will be able to reach their clients more creatively and efficiently as Web 3.0 technology becomes more centralized in the future.

Supply Chain Management

The process of organizing, putting into practice, and overseeing a supply chain's operations is known as SCM. It covers the transportation and storage of unfinished products, work-in-progress and raw materials. Supply chains are used to produce and deliver goods and services to clients. One of SCM's main objectives is to satisfy consumer demand by optimizing the flow of resources, data and money along the supply chain. 

In recent years, traditional supply chains have given way to increasingly decentralized Supply Chain Networks (SCNs). An information and communication technology-based network of suppliers, manufacturers, distributors, retailers and other members makes up SCNs.

Web 3.0 is currently being created using Semantic Web technology. Data will be networked and machine-processable in a more intelligent and user-centered web. Supply chains will be more effective and safe because of Web 3.0's decentralized structure. Costs will go down, and goods and services will be of higher quality.


Web 3.0 is a game-changer for companies and businesspeople. Businesses will be able to manage their data better, comprehend their clients, and enhance their goods and services, thanks to Web 3.0. The internet becoming more accessible to all users and eliminating major firms' hold on the internet are two of Web 3.0's most significant benefits for enterprises. Web 3.0 will make data transparent and available to consumers, putting smaller companies with creative business strategies at the forefront. Web 3.0 advantages will make it simpler for business owners to find funding, clients and market research. Businesses and entrepreneurs can benefit from this new technology and stay ahead of the competition. Web 3.0 offers business owners and entrepreneurs the chance to advance their businesses. All they require is the appropriate strategy.

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Naveen Joshi

Tech Expert

Naveen is the Founder and CEO of Allerin, a software solutions provider that delivers innovative and agile solutions that enable to automate, inspire and impress. He is a seasoned professional with more than 20 years of experience, with extensive experience in customizing open source products for cost optimizations of large scale IT deployment. He is currently working on Internet of Things solutions with Big Data Analytics. Naveen completed his programming qualifications in various Indian institutes.

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