Paul is a professional keynote conference speaker and expert facilitator on innovation and lateral thinking. He helps companies improve idea generation and creative leadership. His workshops transform innovation leadership skills and generate great ideas for business issues. His recent clients include Airbus, Microsoft, Unilever, Nike, Novartis and Swarovski. He has published 30 books on lateral thinking puzzles, innovation, leadership and problem solving (with over 2 million copies sold). He also acts as link presenter at conferences and facilitator at high level meetings such as a corporate advisory board. He has acted as host or MC at Awards Dinners. Previously, he was CEO of Monactive, VP International of MathSoft and UK MD of Ashton-Tate. He recently launched a series of podcast interviews entitled Insights from Successful People.
Many managers make the mistake of thinking that their job is to create a happy cohesive team and a nice place to work. You don’t want happy people working for you – you want passionate people.
It is well known that our physiology can affect our psychology. If our posture is more positive then our thinking is more positive.
If you are planning a new product or a new business then you will probably need to get some approvals. You might need to raise some finance. In either case you have to convince some sceptical decision makers. Here are four key questions that they will want you to answer:
The precautionary principle states that if an action or policy has a suspected risk of causing harm to the public, or to the environment, in the absence of scientific consensus that the action or policy is not harmful, the burden of proof that it is not harmful falls on those taking the action. The application of the precautionary principle has been made a statutory requirement in some areas of EU law.
The Customer Journey Map is a popular management tool. It is a visual representation of customer interactions with a company and a tool to investigate, analyse and thus improve customer experiences. Let's borrow the tool and adapt it for our purposes.
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