I think the best we can do for toxic people or angry customers - and for ourselves - is to leave them alone.
We do not have the power nor the right nor the responsibility to change others. The wisest course of action is to move on and detoxify difficult people from our lives.
I used to be a passive, I think it's because you are pushed down so much you don't feel as if you have a voice.
What about straight rude patients? People who insult you and put you down just so that they can feel better about themselves.
Finally I have found something useful on the internet
You are helping me so much thank you
Thanks Richard, very useful information.
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