If you and your business are not at the center of your many customers and stakeholders personal Digital Mesh, you are not in the game. What does this mean and why do Directors and Boards need to take action now?
There are a number of strategies for getting things done. "To do lists" are the most popular. In 1918, a highly respected productivity consultant named Ivy Lee described a method to increase efficiency and get things done. This 100 year old, step-wise method when done repeatedly, has been shown to produce large improvements in efficiency.
Dataism declares that the universe consists of data flows, and the value of any phenomenon or entity is determined by its contribution to the data processing.
Market research has always been a part of the key fundamental of setting up and smoothly running a business. Never ever has a business been able to succeed without conducting a thorough market research of their audience and products & services.
The Japanese commitment to customer service is legendary, but it has a dark side as well. We Westerners are usually taken aback when we first encounter it, but it is something that most Japanese have simply grown to accept.
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