John is the CEO of LearnLoft, author of, F.M.L. Standing Out & Being a Leader and host of the 'Follow My Lead' Podcast. He writes or has been featured on Inc.com, LinkedIn Pulse, TrainingIndustry.com, eLearningIndustry.com, CNBC Money, and more. John completed his education at the University of Maryland College.
Culture has always mattered. It impacts performance, engagement, retention, and employee satisfaction. However, culture has never been more critical than it is right now.
Brian, was the CEO of a medium-sized business for 20 years. He worked tirelessly to build a profitable and successful company.
As he read the feedback from his team about their perception of how he was currently leading, I saw his facial expression change from excited to disappointed. He looked up and said through his camera on Zoom, "It's hard to believe they don't think I listen to them and that I don’t have their back." Sitting back in his chair, he took off his readers and uttered something I will never forget:
Leaders set the tone, the direction, and the energy for a team.
Remote work has put managers in a precarious position. The natural distance between leaders and their people has many managers defaulting to a style that isn't in line with what the best leaders do.
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