The 21st Century's Alarm Clock Is About To Go Off
In case you haven't noticed, the 21st century is about to begin. I'll make an argument that it really didn't begin in the year 2000. It's beginning today and that incessant ringing might be your alarm clock signaling that it's time to wake up. Or perhaps for some, it's your smartphone providing a melodic tone that lulls you into snooze mode.
- 26/01/2018
- 12
Telehealth Will Cause A Major Shift With Providers
And you thought telehealth was just a less expensive and more convenient way to replace the physical office visit, right? Well...think again friends. Because in the next few years, you are about to see hospitals and health systems expand and explode! And its going to come through powerful marketing, wise investment, and monster M&A activity.
- 26/01/2018
- 6
The Business of Inclusion - LGBT Experiences in Asia
What do Alan Joyce, CEO of Qantas, Inga Beale CEO of Lloyd’s of London, Marion McDonald, CSO APAC at Ogilvy have in common besides being top executives? They are gay. How many Asian top executives can you name?
- 26/01/2018
- 10
Collaboration Takes 6 Levels of Trust
When I speak on Collaborative Leadership, I talk about trust having these six distinct levels:
- 25/01/2018
- 11
Importance of Customer Service in a Business
The famous saying goes “it takes years to build a reputation but just moments to ruin it.” This quote effectively addresses the importance of keeping a customer happy and satisfied. Customer service is a term that you might have come across often while purchasing a product or even while promoting a product. Since customer service and the success of a business are codependent, businesses are now focusing more on delivering excellent service to their customers. Customer service is the way a business is able to serve a customer, which indirectly reflects your brands values.
- 25/01/2018
- 14
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