Carol is an international keynote speaker at conferences, business organizations, government agencies, and universities. She addresses a variety of leadership issues, but specializes in helping leaders build their impact and influence skills for fostering collaboration, building trust, and projecting that illusive quality called "leadership presence." She is the author of "STAND OUT: How to Build Your Leadership Presence." and the creator of LinkedIn Learning's video course, "Body Language for Leaders." Carol completed her doctorate in the United States. She can be reached at http://CarolKinseyGoman.com
Let’s play a game. Here are the rules: We’ll be asked to split a sum of money. I get to make the split and you get to choose whether to accept or reject the split. And if you reject it, both of us will walk away empty-handed.
Trust is the belief or confidence that one party has in the reliability, integrity and honesty of another party. It is the expectation that the faith one places in someone else will be honored. When I asked 537 managers how leaders build and destroy trust, here is what I learned.
Last year I gave a seminar on “leadership presence” for the executive team of a high-tech company in Northern California. The next day, the president of the company telephoned: "I have an administrative assistant who is the brightest, most creative person I've worked with. The problem is, we are relocating and she can't move her family out of the Bay Area. I’d like to offer her a coaching session with you so that when she applies for a new job, she will come across just as terrific as she really is.”
Knowing whom to trust is an important social and business skill. But it’s not that simple - although it is fast. It took me only seven seconds to assess your confidence, competence, status, likeability, warmth, and, yes, your trustworthiness.
You may have a leadership title, or tremendous leadership potential, but that in itself doesn’t give you leadership presence.
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