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7 months

The Massive, Expansive Importance of Diet

A recent commentary in JAMA asserts that research and messaging in the medical literature, and attendant media coverage, should emphasize the exposures that are most important and robustly linked to health outcomes, and not exaggerate matters of lesser importance. I agree entirely. 

7 months

Surveillance Medicine

Harvard Professor Shoshana Zuboff took aim on tech giants like Facebook and Google when she wrote "The Age of Surveillance Capitalism". Her thesis is that tech companies use our data, most of which we voluntarily relinquish, to steer us towards buying and using products and services and mold our behavior, labeling it a "virus".

7 months

Recent Advances in the Diagnosis and Treatment of Innovation Fatigue

Innovation fatigue can be defined broadly as a negative impression of what is characterized as innovation caused by the overuse of the term, poorly-executed initiatives, internal misalignment and innovation for the sake of innovation.

7 months

How to Teach Doctors Customer Service

By now, if you have anything to do with taking care of patients, you have been bombarded with posts, blogs, white papers and seminars on customer service. The customer experience is not just about the patient, but also includes anyone who interacts or touches the patient in their care journey, including clinical, administrative, clerical and support staff.

7 months

Fools, Fanatics, and You

Many years ago, a Yale medical student of mine asked my advice about becoming Surgeon General. Admittedly, I was and remain a second-rate source of guidance on that topic, never having been Surgeon General. I hasten to note that a close personal friend of mine has been, as has a different, former student of mine. But I was left to offer the best counsel I could absent any first-hand experience.

7 months

Is Sickcare Getting More Intelligent?

Business intelligence (BI) refers to the data analyzing and information presenting process enabled by information technologies.

7 months

The Case for Dietary Outrage

I was privileged to speak this past week at a Lifestyle Medicine Research Summit convened at the University of Pittsburgh Medical Center.  Along with the edification that came of listening to scholarly colleagues on various topics, I derived comfort from the table talk between sessions with expertly-informed friends who could share my grave concerns about the state of public and planetary health and the failure of our public policies to correspond.